1. Take criticism to the outside
Step back from your ego to look at criticism objectively. To do this, imagine that the criticism is directed at someone else - at the person who, by chance, has the same name as you, and does the same thing that you do.
2. Listen to everything they tell you
You have already reminded yourself that you are in control of the situation. Now you can safely listen to everything. Pay attention not to form, but to content. Rational grains in what has been said can always be. If you suddenly want to react, you can do this only after a deep breath and twice as long as you exhale. Emotions should not prevail.
3. Separate facts from opinions
Make sure you understand the difference between fact and opinion. If you have exceeded the project budget by 10 thousand hryvnias - this is a fact. You do not communicate well with colleagues - this is an opinion. Do not respond with an opinion to an opinion. It’s good if you manage to react with facts to everything said.
4. Focus on what you want and what to do.
In response to criticisms, do not get off short: “It will be done, boss!” Or “Got it.” Better tell the leader: "Thank you for pointing this out to me." Then ask again if you understood correctly what steps you need to take to solve the problem that you were pointed out. Guiding questions will help you get even more useful tips.
5. Thank the critic
This way you will have a person who, without hesitation, will point you to the flaws. And your task will only be to fix them in time.
6. Find criticism in favor
Listen and discuss what has become the object of criticism, isolate what you need, extract from the situation as much benefit as possible. Deb Bright, the head of Bright Enterprises, which specializes in mentoring directors and advises companies such as Disney, also believes:
“No one is building a career, receiving only praise. In fact, if you have not heard constructive criticism for a long time, it means that you may not learn anything. ”
Step back from your ego to look at criticism objectively. To do this, imagine that the criticism is directed at someone else - at the person who, by chance, has the same name as you, and does the same thing that you do.
2. Listen to everything they tell you
You have already reminded yourself that you are in control of the situation. Now you can safely listen to everything. Pay attention not to form, but to content. Rational grains in what has been said can always be. If you suddenly want to react, you can do this only after a deep breath and twice as long as you exhale. Emotions should not prevail.
3. Separate facts from opinions
Make sure you understand the difference between fact and opinion. If you have exceeded the project budget by 10 thousand hryvnias - this is a fact. You do not communicate well with colleagues - this is an opinion. Do not respond with an opinion to an opinion. It’s good if you manage to react with facts to everything said.
4. Focus on what you want and what to do.
In response to criticisms, do not get off short: “It will be done, boss!” Or “Got it.” Better tell the leader: "Thank you for pointing this out to me." Then ask again if you understood correctly what steps you need to take to solve the problem that you were pointed out. Guiding questions will help you get even more useful tips.
5. Thank the critic
This way you will have a person who, without hesitation, will point you to the flaws. And your task will only be to fix them in time.
6. Find criticism in favor
Listen and discuss what has become the object of criticism, isolate what you need, extract from the situation as much benefit as possible. Deb Bright, the head of Bright Enterprises, which specializes in mentoring directors and advises companies such as Disney, also believes:
“No one is building a career, receiving only praise. In fact, if you have not heard constructive criticism for a long time, it means that you may not learn anything. ”
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