Human Resources start and ... win?

In five years, I have gone from a HR manager to a HR director. And now I want to share my experience, give some advice to beginner eychars and those who are just thinking about this profession. You can’t learn to walk without “cone-filling,” can you?

Who said that “eychars are not born, they become”? I am convinced that they are born. You can work as a personnel specialist only by vocation, just as, for example, as a teacher. I often observe how those who have not taken part in any other field try to become HR managers: say, I don’t like numbers, I’m not the seller, but “I would go to eychars, let them teach me!”

Our work is constant communication with people and making independent decisions. If it’s difficult for you and you are not ready to take responsibility for the fate of others, find a quieter place. If you are determined to devote your life to the difficult task of personnel management, take my advice into account. If you want to work as a HR manager but can not make a good resume, use Human Resources Resume Examples.

Tip 1

Do you want to become an eychar? You have a higher economic, psychological or technical education, you have logical thinking and even play chess - great! Be sure to get a second specialized education, find good courses or modular programs in order to, having studied the entire personnel management, decide which section of work to choose:

    recruiting;
    assessment and certification of personnel;
    personnel accounting;
    payment and stimulation of labor;
    staff training and development.

Tip 2

When looking for a job, do not accept the first job offer. In order not to be disappointed in the future, carefully study the company, its place in the market, the requirements of the employer for the position of HR specialist, working conditions.

Tip 3

Reject offers if the requirements for work are formulated “foggy” or too broadly: “We need to put things in order” (and there, they say, we'll see) or “We need an eychar that will do everything.” Check with your employer about your future responsibilities, ask the question: “What problems do you want to solve by hiring an HR manager?”. After hearing the answer, try to assess the general level of the company, its strategic goals, objectives and place of service for personnel management.

Tip 4

If you have no experience yet, try starting with recruiting. Working in a recruitment agency, you can polish communication skills, navigate the specialist market, learn more about various companies.

Tip 5

After working a year or two in the field of recruitment, try to switch to the HR service in order to master the processes of adaptation, assessment and certification of personnel. Choose a job in a company with a well-functioning organizational structure and business processes, where you, as an experienced rector, will undoubtedly be happy to take you.

Tip 6

Study the Labor Code - without knowledge of labor law it is impossible to competently develop the personnel policy of the company.

Tip 7

Having mastered recruiting, processes of adaptation, assessment and certification of personnel, having thoroughly studied the labor legislation, one can begin to participate in the development of compensation and motivation programs of the company, training and development programs.

Tip 8

Try to expand the circle of professional communication in order to be able to consult with HR managers from other companies, exchange experience and, if necessary, coordinate your actions.

Tip 9

Take a course in oratory and get rid of the fear of public speaking - they are an inevitable part of the work of an HR manager.

Tip 10

Now you have already acquired a certain value in the labor market and you can choose your future path: either become the head of the HR service, or work in its divisions, improving in one of the areas.

You have a long way to go, and you can go it! The main thing is to set clear goals for yourself. And get rid of the illusions about the work of a human resources specialist!

Illusion 1. Career Eychara - fast career.

Only experience will help you make a career, and it accumulates over the years.

Illusion 2. Eychar can always find a common language with top managers.

You either accept the rules of the game and then develop your ideas in the company, or look for another job: the fight against windmills is pointless. And do not complain about the owners, just knock on the other door - you will be heard!

Illusion 3. Eychar should be good in relation to all employees of the company.

Eychar must be fair to all employees of the company.

Illusion 4. The work of the eychar is an easy job.

On Friday night, look at yourself in the mirror: do you have the strength to smile?

I wish all personnel management specialists wisdom in decision-making, optimism, patience and perseverance. Reread Richard Bach's “The Seagull” - and good luck in all your endeavors!

How to take criticism of the boss

1. Take criticism to the outside

Step back from your ego to look at criticism objectively. To do this, imagine that the criticism is directed at someone else - at the person who, by chance, has the same name as you, and does the same thing that you do.
2. Listen to everything they tell you

You have already reminded yourself that you are in control of the situation. Now you can safely listen to everything. Pay attention not to form, but to content. Rational grains in what has been said can always be. If you suddenly want to react, you can do this only after a deep breath and twice as long as you exhale. Emotions should not prevail.
3. Separate facts from opinions

Make sure you understand the difference between fact and opinion. If you have exceeded the project budget by 10 thousand hryvnias - this is a fact. You do not communicate well with colleagues - this is an opinion. Do not respond with an opinion to an opinion. It’s good if you manage to react with facts to everything said.
4. Focus on what you want and what to do.

In response to criticisms, do not get off short: “It will be done, boss!” Or “Got it.” Better tell the leader: "Thank you for pointing this out to me." Then ask again if you understood correctly what steps you need to take to solve the problem that you were pointed out. Guiding questions will help you get even more useful tips.
5. Thank the critic

This way you will have a person who, without hesitation, will point you to the flaws. And your task will only be to fix them in time.
6. Find criticism in favor

Listen and discuss what has become the object of criticism, isolate what you need, extract from the situation as much benefit as possible. Deb Bright, the head of Bright Enterprises, which specializes in mentoring directors and advises companies such as Disney, also believes:

“No one is building a career, receiving only praise. In fact, if you have not heard constructive criticism for a long time, it means that you may not learn anything. ”

How to succeed in multimedia hiring

1. Online interview

Interviewing online via skype or via video conferencing is already familiar to us, and in megacities so long ago became the norm. This method helps:

    move in space, thereby saving a lot of time and money to recruiters and job seekers;
    attend several people at the same time;
    review the interview again (if you record it by mutual agreement, which is important).

The rules for a successful Skype interview are the same as the traditional ones, with the exception of a few points that Ekaterina Kovalevskaya highlights:

    The place where the candidate will be during the interview is extremely important. If you decide to stay at home, where the walls also help, remove everything very personal from the monitored space (soft toys, mess and other possible features). In a public place, the situation will be more formal and the recruiter will focus only on you and will not be able to draw additional conclusions from the environment.
    Internet connection, headset should be checked in advance so that technical malfunctions do not spoil the overall impression of the conversation.
    Sight. Look into the camera and do not react to yourself on the screen, do not touch and do not check every 10 seconds how you look at one time or another.

2. Video summary

A short video of the applicant, in which the main points from the professional life are spoken out. It can be a self-presentation, a cover letter voiced, some creative plot with you in the title role, but not a read summary from the sheet. The video should be slightly longer than the presentation for the elevator, but still short, up to two minutes, few people watch the drawn video to the end.

“You need to think about creating a talking live resume if you are applying for some kind of media position where looks and originality are still important,” says Yekaterina Kovalevskaya. “If you are fluent in public speaking and self-presentation skills, and will realize these competencies in your work, then a video summary will definitely be a plus for you.”

But there are drawbacks to such a creative resume submission:

    The video summary should be duplicated in a classic text version of the resume so that you can read the rest of the details about you.
    The initial expectations from the video are always high and it is important to make it qualitatively, which is costly.

If you are in doubt whether or not to send a video summary, there is a simple way to check: if you do not want your friends or family to watch this video abstract, then it is better not to send it at all.

3. Video interview

With the advent of programs such as "Jobexeller", it became possible to record video interviews. The mini-interview algorithm at a convenient time for a recruiter and a candidate is simple:

    The recruiter records on video or reads questions on the recorder and sends them to candidates who have responded to the vacancy.
    The candidate, at his convenience, records his video responses and sends the file by mail to the recruiter.
    The recruiter, at his convenience, reviews and makes a decision. So he receives not only answers, but also gets acquainted with a specific person.

Using a video interview, Ukrainian recruiters practice a mass search of employees - movers, security guards, cashiers. Its most important advantage lies on the surface - saving time for all participants in the hiring process.


Video summaries and video interviews are not yet gaining great popularity in Ukraine. Why - explains Ekaterina Kovalevskaya:

“It’s difficult to make the same video summary beautifully and efficiently, we need costs in terms of resources to meet high expectations from the video. It's easier to ruin everything. But the trend towards the spread of multimedia hiring will still grow, because there is an increasing desire to see faces during communications, and technology allows you to create content using one smartphone, constantly improving its quality. ”

Obviously, completely real multimedia communication cannot be replaced. But we will still see the growth of its popularity. So do not stop looking for new opportunities and expand the boundaries.

6 tips for a perfect work day

1. Analyze your day and update task lists

So, working hours are coming to an end. Review the amount of work done per day, analyze why something went wrong, remember what turned out great, update the to-do list for tomorrow.

Michael Kerr, an international business expert and author of Enough Seriousness! Add some humor to the work, ”says:

“Even one minute of analysis of the work performed can give an understanding of progress, and on a particularly difficult and overloaded day it can remind you that much more has been done than it seems. Psychological research shows that even a brief review of the work done is a great way to boost your mood. ”

Also take the trouble to schedule the next day. Understanding how things are going tomorrow will help you get started with more confidence and less stress.
2. Tidy up the workplace

Implementation of projects takes much longer if you are disorganized: chaos in the workplace makes it difficult to think clearly and set priorities effectively. Do the cleaning in the workplace, and thus in the head.
3. Postpone “urgent” calls until morning

It happens that by the end of the working day, the activity of colleagues and partners rises significantly, and letters and calls are strewn in a continuous stream. In this case, you need to decide what needs an urgent answer, and what can wait until the morning. This postponement will give time to better think about the issue, and also will not make you linger for a long time at work, which is important.
4. Do not forget about colleagues

Good teams are built on the basis of gratitude and recognition. Do not skimp on thanks to those who helped you:

“The habit of thanking someone at the end of the day is an incredibly effective way to improve your mood and end your day and someone else on a good note,” supports Michael Kerr.

A friendly “good evening” is very underestimated, although it requires very little effort. In addition, this way you focus the attention of colleagues and management on the fact that they left.
5. Still, leave

How hard it is to sometimes overcome the temptation to stay longer at work. Lynn Taylor, an American expert on job organization and author of the book “Tame your terrible office tyrant: how to deal with a capricious boss and succeed at work” states the following:

“Staying at work without sufficient justification reduces the level of your performance that will be required tomorrow.”

The importance of maintaining a balance of work and personal life has not been canceled, so try to leave the workplace and do it not too late.
6. Spend at least 20 minutes at home

By evening, we are too tired to do anything useful that we have long planned (read a book, take a new online course, take time for a hobby). But we still find the strength to watch TV shows or aimless web surfing. The 20-minute rule will help here: allocate 20 minutes each evening for useful activities - the main thing is to follow this rule every day, even when it seems that there is no more strength.

Once 20 minutes have passed, evaluate your condition: you will either want to continue, or you will realize that it is better to postpone the matter until tomorrow and go to bed. These 20 minutes are the best way to avoid a daily routine.


Develop your own rules or follow the advice of Work.ua, but do not belittle the importance of working rituals.

What prevents self-control

1. Absent-mindedness

A decision requiring strong-willed efforts cannot be taken on autopilot - the brain will by default choose the least tedious option. Baba Shiv, a marketing professor at Stanford Graduate School of Business, has proven that when people get distracted, they are more likely to give in to temptations. Therefore, at the time of choice it is important to be focused, otherwise you can imperceptibly succumb to the temptation.
2. Lack of glucose

The brain periodically weakens self-control for reasons of economy: it spends energy when its reserves are high, but it saves if resources are depleted. To test this theory, scientists conducted an experiment.

Participants were asked to choose between two prizes: $ 120, which can be received today, or $ 450, which can be collected in a week. Before the start of the experiment, the researchers measured the blood sugar level of the subjects, and after the first round, the participants were given to drink either ordinary sweet cola or diet cola. Those participants who received the “sugar refill” more often showed restraint in the second round and decided to wait $ 450.
3. Excessive effort

Willpower is somewhat similar to muscle: it is also capable of getting tired and recovering from rest. This conclusion was made by the American psychologist Roy Baumeister, observing people who had to control themselves in different situations.

It turned out that the resources of willpower are limited and not enough for all actions: if you spend all your strength on self-control in one sphere, you will have to show weakness in another. For example, smokers, abandoning their bad habits, can go for sweets, and for people who constantly restrain their emotions, it is more difficult to control financial expenses.
4. Good intentions

Scientists from Baruch College of City University of New York became interested in strange statistics at McDonald's: bigmak sales increased significantly after more healthy foods appeared on the menu. Researchers conducted an experiment and simulated a restaurant order situation in a psychological experiment. Strange statistics were again confirmed - as soon as the salad appeared on the menu, participants began to choose hamburgers more often.

This is because the human mind is inclined to make a future decision (or even the possibility of such a decision) for an already committed action. Therefore, the very appearance of the “eat salad” option is actually equivalent to choosing a healthy dish. After which the visitor subconsciously believes that since he has already taken care of his health, now you can relax.
5. Guilt and Fear

Trying to help a person pull themselves together, people around them often try to put pressure on his guilt. But this is not the best approach. After all, guilt causes stress, and the brain, in order to cope with unpleasant sensations, begins to look for a source of pleasant emotions. Therefore, feeling guilty, people begin to eat more, drink, shop and play video games. A similar reaction is caused by fear.


When you experience difficulty in self-monitoring, check to see if you fell victim to one of the common pests.

10 “soft” skills important for a career

1. Communication skills

The ability to present oneself, an idea, a project and be an interesting conversationalist is extremely important today. If you had a brilliant idea, but you don’t know how to present it, then you are unlikely to find funding or a support group to implement it. Use any opportunities to develop these skills at home: meet new people, broaden your horizons and very soon you will be able to find a common language with any person.
2. Analytical and critical thinking

The ability to ask questions, prove by facts, think outside the box now is still not enough, especially for young specialists. A good way to develop these skills: declare an internal competition for the most economical, fastest, or some other “very-most” solution in ordinary life situations.
3. Listening skills

It is important not only to know how to become a good listener, but also to be able to hear what you are told. Learn to listen, accept someone else's point of view and admit that you are not right. This is very difficult for many. And in teamwork without this skill, nowhere.
4. Teamwork

Each team has a leader, a leading player and several performers. It is very important to understand your role and to strictly play it. At first glance, this is very simple, but when it comes to things, everyone wants to show themselves on the best side, that he would be the best leader and is trying in every possible way to pin the appointed captain.
5. The ability to set and achieve goals

This skill is very important for every person. Without a goal, it is impossible to achieve any result. A clearly set goal is already 50% of success, the remaining 50% is perseverance, work and positive thinking.
6. Active life position and positive emotional attitude

Without this skill, it will be difficult both in a career and in life. It is hard to fall asleep at night, constantly thinking only of a bad result. Always wish people the best, think positively, and then you will succeed.
7. The ability to resolve conflicts

Now, mediators who become a third party in the conflict and try to resolve it are very popular. To be a mediator for yourself is a skill that will help to avoid destructive disputes, smooth out sharp corners and adequately respond to criticism. Again, this skill needs to be educated in yourself through lengthy training.
8. The ability to be inspired by new ideas

Often a leader sparks with enthusiasm, gives directions and organizes people. Therefore, the mastermind is often the leader. But do not think that with leadership qualities are born, leadership is possible, and now it is necessary to educate.
9. The ability to take responsibility

To take a big responsibility, to work hardest than anyone else, to constantly study and strive to fulfill their duties by 120% - in this case, career growth will not be long in coming.
10. Self-organization and self-discipline

The habits of ultraorganized people are brought up by parents, educators, and then by you personally. By themselves, they rarely appear. It is not easy to become highly organized, but the fruits that the competent distribution of time and effort brings are always tangible.